Shipping Policy

Last updated: July 14, 2025

Thank you for shopping with Morava. We are committed to getting your order to you as quickly and smoothly as possible.

Order Processing

All orders are processed and shipped out within 2–3 working days after your order is placed.

Please note that orders are not processed or shipped on weekends or public holidays.

Delivery Time

Once your order has been shipped, it usually takes 6–10 working days to arrive, depending on your location and local delivery service.

Total Estimated Shipping Time

The total estimated time for your order is:

• Processing time: 2–3 working days

• Shipping time: 6–10 working days

Please note that these timeframes are estimates and may occasionally be affected by delays outside our control, such as courier issues, customs, weather, or high seasonal demand.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking details, if available. Please allow a few days for tracking updates to appear.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. If you notice a mistake, please contact us within 12 hours of placing your order and we will do our best to correct it before your order is processed.

Delays, Lost, or Damaged Packages

While we do our best to ensure timely delivery, Morava is not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

If your order arrives damaged or if there is an issue with your package, please contact us within 7 days of delivery with your order number and clear photos of the issue.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated. From time to time, we may offer free shipping promotions.

International Shipping

We may ship to selected international locations. International delivery times may vary depending on customs and local couriers. Customers are responsible for any customs duties, taxes, or import fees that may apply.

Contact Us

If you have any questions about your order or shipping, please contact us at:

Store Name: Morava
Email: lesterlingks@gmail.com